Last updated: 12 August 2026

At MuseBeeHome, we know how exciting it is to receive something you love. We work to make every order as smooth as possible, from the moment you place your order until it arrives at your door.

Order Processing

Many of our products are prepared or made specifically for each order. Because of this, processing times may vary depending on the product.

Once your order has been processed and is ready to ship, it will be handed over to the shipping carrier for delivery.

Please note that processing time is separate from shipping time.

Shipping & Estimated Delivery

We proudly offer worldwide shipping.

Our estimated shipping time is:

7–15 business days after your order has been processed.

Delivery times are estimates and may vary depending on your destination, shipping carrier, customs processing, local postal services, holidays, weather conditions, or other circumstances outside our control.

Business days do not include weekends or public holidays.

Tracking Your Order

When tracking information is available, it will be provided after your order has been shipped.

Please allow some time for tracking information to update after receiving your shipping confirmation, as carriers may need time to scan and register the package in their system.

International Orders

MuseBeeHome ships to customers around the world.

International shipments may occasionally experience additional delays due to customs inspections or local delivery procedures.

Depending on your country or region, your order may also be subject to customs duties, import taxes, or other fees imposed by local authorities. These charges, when applicable, are determined by the destination country and are outside of MuseBeeHome's control.

Incorrect or Incomplete Shipping Address

Please carefully check your shipping information before completing your order.

Customers are responsible for providing a complete and accurate delivery address. An incorrect or incomplete address may result in delays, failed delivery, or the package being returned.

If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to assist you, but changes cannot always be guaranteed once an order has entered processing or has been shipped.

Delayed Orders

Occasionally, an order may take longer than expected to arrive.

Shipping delays can occur because of:

• High-volume shopping periods
• Public holidays
• Severe weather
• Customs inspections
• Carrier delays
• Local postal service disruptions
• Unexpected transportation issues

If your order appears significantly delayed, please contact our customer support team and we will be happy to help you check the situation.

Lost or Missing Packages

If tracking indicates that your package has been delivered but you cannot locate it, please first check around the delivery location and contact household members, neighbors, or your local carrier.

If you still cannot locate your order, contact our support team with your order number and tracking information so we can review the situation and assist you with the next steps.

Multiple Packages

Depending on the products in your order, items may occasionally be prepared or shipped separately.

If this happens, your order may arrive in more than one package and at different times.

Don't worry if everything does not arrive together — another package may still be on its way.

Need Help?

Have a question about your shipment or delivery?

We're here to help.

Please contact MuseBeeHome Customer Support and include your order number so we can assist you as quickly as possible.

MuseBeeHome — Where Inspiration Finds a Home.